Reflecting on 2020: How CUs Adapted This Year & Can Plan for What’s Next
By Scott Johnston, EVP/COO, Farmington Hills, CUSO Member Driven Technologies. Keep an eye on the rise of digital, the evolving role of the branch, business continuity planning and new ways to serve members. This has been a year that few could have predicted. The carefully planned projects and roadmaps most credit unions had laid out at…